Knoxville

Print

pam allen

account manager

865.671.5050 ext.106


Pam has a deep honest passion for building long-term relationships so she consistently pursues excellence for her clients. “Whatever it takes" is the driving force motto behind her 8 successful years at cfa . She leads her project team with a unique perspective that is always from the customer point of view. This sets the tone for the way her team makes decisions regarding every detail of a project. From delivering one chair to large projects – her mantra never changes.

leslie mitchell

interior designer

865.671.5050 ext.114


Leslie's background in residential design has prepared her to give cfa's commercial clients a lovely aesthetic with spledid attention to detail. She explores her design from various perspectives to see how it will be manifested within the confines of the project. This unique design trait equips her to divert potential challenges and that yeilds trust from those whom she works closest, but it's her delightful personality and steady demeanor that generates an immediate rapport with her internal and external customers.

whitney crye

registered interior designer/project manager

865.671.5050 ext.101


Whitney is a registered interior designer who is licensed in the state of Tennessee and brings 11 years of design experience to cfa. Whitney supports Byron Smith for UT Housing where she is very committed to exceeding her clients’ expectations through meticulous attention to detail, adherence to codes, sophisticated aesthetic style, and functionality. She compliments Byron’s strengths with her consummate professionalism, ability to multi-task, stellar time management skills., and clear discernment to prioritize work.

megan harrah

interior designer

865.671.5050 ext.103


Megan’s creative journey has brought a modern, sophisticated sense of style to CFA as she is continually redefining herself as an interior designer. She very much believes that Design is Human-Centered and that it affects everyone it touches. As she supports sales efforts in East, Middle, and West Tennessee, Megan multi-tasks to offer her clients beauty, comfort, function and durability through her finely tuned visual presentation skills where she is proficient in CAD, Sketch-Up, Visual Impressions, and Spot Renderings. Her quest for increasing her knowledge base via research and good listening skills are a driving force in her creative process. Her desire to provide the most creative solutions for her clients stems from the fact that, through furniture, she can leave a mark on someone’s life every day .

byron smith

CEO | CFO

865.671.5050 ext. 104


Byron lives his company’s mission in aspiring every project to be “on time, complete & defect free.” Byron has a clear strategy for every project and his 33 years of higher education experience qualifies him as an expert in meeting the ever-changing demands of campus life. A culmination of industry experience dating back to 1974 has donned him a master at processes, procedures and protocol so whether it’s new construction, renovation or a day to day project Byron consistently maintains budgets, proactively establishes cost savings ideas and stays abreast of new products and technologies for his clients.

sondra day

service admin. manager

865.671.5050 ext.100


Sondra brings Leadership and Cohesion to cfa by serving as both an internal and external customer advocate. She is responsible for the order entry process then works directly with manufacturers to ensure all East Tennessee orders are acknowledged, tracked, and invoiced properly. She coordinates with the CFA Sales team and the CFS Service team to facilitate all project logistics. Sondra’s strong work ethic and deep commitment to her customers is evident in the calm, consistent confidence with which she manages her work. Her attention to detail is unparalleled while her intuitive ability to resolve problems makes her a vital nucleus.

val keehn

operations manager

865.671.5050 ext.105


As Operations Manager for CFA Val oversees the day to day interworkings which includes: facilities, IT equipment, warehousing, operating budgets, and sales processes. He is a creative solutions provider who works closely with the firm’s principals’ to develop, implement, and track procedures and processes that continuously improves efficiency while ensuring a smooth profitable operation. Val also acts as the main liaison between CFA and their service provider, (CFS) Commercial Furniture Services, where he facilitates project planning, logistics, installations and service work.

eric stamps

project manager

865.671.5050 ext.107


Eric’s 22 years in the contract furniture industry has equipped him to successfully manage all of cfa’s large projects while his long-time community service as a Baseball Coach has taught him how to motivate and develop talents of those he leads. Thus, Eric leads by example and is calm under pressure. His vision for on-time completion is clearly communicated to all team members in the form of breaking a project down into manageable parts, identifying the players with the expertise to best complete that task, and then empowers them to thrive. His presence on large job sites reassures customers that they are valued.

jonathan tipton

Accounting Manager

865.392.9478


Jonathan has a calm confidence that gives him the ability to work independently or with a team in this fast-paced, high volume environment withemphasis on accuracy and timeliness as he controls Receivables, Payables, and all aspects of CFA’s accounting. He multi-tasks in an organized, professional manner as has the tall order of supporting cfa’s 5 offices, 21 employees, 134 vendors and hundreds of customers across Tennessee and Georgia. When Jonathan is not at work, he can usually be found on the golf course, year ‘round.

sam swett

director of hr / financing

865.392.9479


You may never see Sam, but he is a critical cog in the wheel of CFA’s policies, procedures, employee benefits and financial statements. Sam ensures compliance with state and federal tax filing requirements by studying and adhering to regulations, advising management on required actions and providing financial direction by applying financial principles and practices to CFA’s day to day operations. His jolly persona and kind nature makes him an office favorite.

josie hunter

interior designer

865.671.5050 ext.102


A great balance of technical. and creative Josie's love for technical aspects of design drives her toward innovative, research-based solutions. This technical precision, coupled with a creative passion, results in sharp artistic computer skills that allow her vision to come to life for her client through marvelous renderings and presentations. She wants her clients to experience their space long before the project is complete.

missy johnson

marketing director

865.671.5050 ext.107


Missy’s energy, enthusiasm and exceptional creativity brings cohesiveness to the company and is reflected in how CFA goes to market. She has a positive outlook on business and life and continually looks for new ways of communicating CFA’s brand whether it’s through written media, social media, trade shows and events, or personal interaction. She acts as liaison for the Architecture and Design community across the state and drives opportunities for CFA to further the Interior Design Industry by community involvement with IIDA, AIA, and local colleges such as Pellissippi State where she sits on the Advisory Board for the Interior Design Department.